Welcome to www.magpies-gifts.co.uk

The items displayed on our website are either in stock or available from one of our key suppliers. We challenge ourselves to provide a prompt delivery service and despatch orders using Royal Mail or My Hermes Fully Tracked delivery service, you will receive either a text or email from them on day of delivery. Larger and heavier items are sent using a courier (Parcelforce).

 

Most deliveries should be received within 2-5 Working days from date of despatch but please leave up to 10 to 14 days for orders to arrive.

 

Delivery Charges (inc. Insurances) 

United Kingdom and

Northern Ireland

Pre-Orders are charged per item 

In Stock items are charged per weight, value and size£3.99, £5.99, £9.99 will be charged at the checkout.

 

  

 UK Next Working Day £9.99 per delivery Next Day/ Special Delivery for orders under 1.99kg
 (Monday to Friday) £15.99 per delivery Next Day/ Special Delivery for orders over 2.00kg 
 Order before 3pm  
   
UK Saturday Delivery £12.99 per delivery for a Next Day/ Special Delivery on a Saturday for orders under 1.99kg
 Order before 3pm £25.00 per delivery for a Next Day/ Special Delivery on a Saturday for orders over 2kg
   
   
   
Delivery to European Union £15.00 per bear for orders under 1kg
 (inc Eire) £22.00 per bear for orders between 1.01kg & 2kg
  Can you please contact us for a quotation for orders over 2.01kg
  Pre orders delivery charge is Per Bear and is separate to the charge for bears that are in stock.
   
Rest of the World £15.00 per bear for orders under 0.5kg
 Excluding USA and Canada £22.00 per bear for orders between 0.51kg & 1kg
  £27.00 per bear for orders between 1.01kg & 1.5kg
  £35.00 per bear for orders between 1.51kg & 2kg
  Pre orders delivery charge is Per Bear and is separate to the charge for bears that are in stock.
  Can you please contact us for a quotation for orders over 2kg

UK Next Working Day (Monday to Friday) delivery is only available when the item is in stock and orders are placed before 3pm. Next Working Day delivery is not applicable on Pre Orders.


UK Next Working Day (Monday to Friday) Orders placed after 3pm will be despatched the following day on a Next Working Day delivery service for arrival the day after. 
Orders placed on a Friday after 3pm will be shipped the following Monday and will arrive on Tuesday.

UK Saturday Delivery Orders must be placed before 3pm on Friday.
Orders placed on a Friday after 3pm will be shipped the following Monday and will arrive on Tuesday.

 

If you live in the Highlands, Islands or Northern Ireland, more specifically Postcodes IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17-26, PH30-44, PH49-50, ZE there is an additional cost of £10.00.

 

At Magpies Gifts Ltd. we want to be as flexible as possible and offer the facility to have your order delivered to another address other than your home (subject to security checks). This is great if you are busy and there isn't anyone at home during the day and need your purchase delivered to your work address or if you are buying something as a gift for a family member or friend. Simply create an account with your own personal details then change the delivery / shipping address at step 1 of the checkout process and fill in the address where you want your item to be sent.

 

When ordering multiple items that are in stock we will always do our best to combine the postage.

 

When you have placed an order with Magpies Gifts Ltd., you will receive a confirmation e-mail with the details of your purchase. Your order represents an offer to purchase an item which is only accepted when we e-mail confirmation of dispatch.

 

Canceling or Returning an Item

We honour your right to cancel an order under the distant selling regulations (2000). You have 7 days in which to notify us that you wish to cancel and the 7 days commences on the day after you receive your order. This is your statutory 'cooling off' period. You can notify us by e-mail.  Unless your delivery is defective or damaged, it is your responsibility to return the goods at your cost. You must notify us prior to sending the item back otherwise we cannot accept it.

 Any promotional item or free gifts that were sent as part of the order must be returned also.

 Any item being returned to us must be received by us within 7 days of us being notified of your intention to send the item back. If the item is unwanted and returned, we will refund the cost of the bear as per your statutory rights excluding the cost of delivering the item to you. We will also deduct an administration fee of £6.00. Any order that has been received, charged, picked and packed will also incur an admin fee of £6.00 whether the item has been sent out or not. Your refund will be processessed within 30 days.

Return Address

Magpies Gifts Ltd.

14 Humber Lane

Kingsteignton

Newton Abbot

TQ12 3DJ

Returning a Defective or Damaged Item

 

At Magpies Gifts Ltd., we expect a high level of service from both ourselves and our suppliers. In the rare occurrence that you have received your order and it is defective or damaged, please contact us immediately either by e-mail or using our contact page and we will arrange for you to return the damaged item and send you a replacement once we have recieved the faulty item.

 

Last updated on 1st June 2015