Welcome to www.magpies-gifts.co.uk

At www.charliebearsuk.com / www.magpies-gifts.co.uk we want you to have an enjoyable shopping experience with us as we endeavour to provide you with the very best possible products and services. Below are our terms and conditions and we recommend you read these as by using www.charliebearsuk.com / www.magpies-gifts.co.uk you accept and agree to be bound by our conditions. We may change our terms from time to time without notice to you and any changes will only apply to orders placed subsequent to any alterations.

www.charliebearsuk.com  & www.magpies-gifts.co.uk is owned and operated by Magpies Gifts LTD based in Devon, England.

Magpies Gifts LTD
Unit 4 Trago Mills
Newton Abbot
United Kingdom TQ12 6JD

Reg No.: 6891609

If you have any questions or queries‚ please use one of the contact options on our contact us page and we will get back to you.

"We"‚ "us" and "our" refer to www.charliebearsuk.com / www.magpies-gifts.co.uk and Magpies Gifts LTD.‚ its subsidiaries‚ associated and affiliated companies.


To make a purchase from www.charliebearsuk.com you must be over 18 years of age. If you are under 18 and wish to use our website‚ you must do so only with the involvement of an adult. All quoted prices are inclusive of V.A.T and any delivery charge levied on your purchase is quoted prior to confirming your order. All our prices are quoted in GBP(£s) sterling.

When you have placed an order with www.charliebearsuk.com / www.magpies-gifts.co.uk you will receive a confirmation e-mail with the details of your purchase. Your order represents an offer to purchase an item which is only accepted when we e-mail confirmation of dispatch. For more details‚ please read our delivery and returns policy.

What does "Pre-Order" mean?

This means the item is not in stock, but will be due in stock in future, this can take from a week up to 400days  (We do not have ANY delivery Dates) and up to 14 days to deliver. By pre-ordering this will Guarantee that you will get the bear you have pre-ordered.


What does "Pre-Ordering" involve?

When you place your pre order, we take a non refundable £5.00 DEPOSIT per plush item which is up to the value of £50.00. £10.00 DEPOSIT per plush item on items over £50.00, and £15.00 DEPOSIT per plush item over £100. £25 Or £50 DEPOSIT per item on Mohair Bears and Limited Edition and collect the balance when the item is due into stock, if we are unable to do this we will contact you via telephone or email so they will then be ready to dispatch. If we have not heard from you within 10 working days (2 weeks) we will cancel your order and you will lose your deposit. Full payment is required for special orders at the time of ordering. Updated on the 15th January 2019.

Payment Gateway

We take security very seriously. When you enter your payment details‚ our ‘Secure Server Software’ (SSL) encrypts this data before sending it over the internet. Our Secure Server uses 128 bit encryption which is the highest level on encryption currently available. We take all reasonable precautions to keep your payment and order details secure‚ however‚ unless we are negligent we cannot be held liable for any losses caused as a result of unauthorized access to information provided by you. Please be aware that your statement will show a payment to Magpies Gifts. and not www.charliebearsuk.com which is our on line trading name.



The graphics‚ logos‚ text and content of our site are the property of www.charliebearsuk.com / www.magpies-gifts.co.uk and Magpies Gifts LTD. Any use of the graphics‚ logos and contents are strictly forbidden unless authorization has been given in writing by the proprietors of www.charliebearsuk.com / www.magpies-gifts.co.uk

Your Account

To make a purchase from our website‚ you will be asked to complete your details with an e-mail address and password. It is your responsibility to maintain the confidentiality of your account details and you must ensure‚ when sharing a computer with someone else‚ you restrict access to your account. We recommend you do not allow your password for this or any other websites to be saved in your internet browser. This is a precautionary measure and although it is less convenient on sites you visit frequently‚ it makes you less vulnerable if the password was stolen or a virus were to attach itself to your equipment.


Please ensure that the details you provide us with are correct and complete. If there are any changes to your contact details‚ please correct them by logging in to your customer account profile and making the appropriate alterations click here Or please contact us via email with your new address details.

For details on our commitment to your privacy‚ please view our privacy policy click here.

Your Conduct

You must not use our website in any way that is likely to cause disruption or damage or for any fraudulent or criminal act. You accept that all communications sent from your computer are your responsibility and not ours and any comments and reviews that are left reflect your view and not that of either www.charliebearsuk.com or Magpies Gifts LTD.


By agreeing to our terms and conditions‚ you accept to receive electronic and postal communications from us. If‚ at any time‚ you no longer wish to receive information from us regarding products or services‚ you can e-mail using our contacts page click here. This does not affect your statutory rights.


www.charliebearsuk.com / www.magpies-gifts.co.uk has taken every care in the preparation of the content of this website‚ in particular‚ to ensure that prices quoted are correct at time of publishing and all products have been fairly described. However‚ orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. Packaging may vary from that shown and the weights and dimensions are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on our website however‚ the actual colours you see will depend on your monitor and we cannot guarantee your monitor's display of colour will accurately reflect the colour of the product on delivery. To the extent permitted by law in England‚ we disclaim all warranties‚ express or implied‚ as to the accuracy of the information contained in any of the materials on this website. www.charliebearsuk.com or Magpies Gifts LTD shall not be liable for any personal loss or damage which may arise from the use of any of the information contained in any of the materials on our website.

Customer Satisfaction

At www.charliebearsuk.com / www.magpies-gifts.co.uk we want you to thoroughly satisfied with the products and services we provide however‚ in the unlikely event that you are not satisfied with the service you have received‚ please e-mail us using our contact us page and we will deal with any enquiry promptly‚ efficiently and professionally.


Kind Regards

Carol Handley-Collins (Managing Director)

Last updated on  10th February 2015